Free, Secure, and Fully Insured Worldwide ShippingAt Diamond & Gemstone, we understand that waiting for a precious purchase can be stressful. That is why we have perfected a shipping process that prioritizes security, speed, and discretion. We ship to over 50 countries worldwide.1. Fully Insured ShipmentsYour peace of mind is our priority. Every single order is insured for 100% of its value during transit. The insurance remains active until the package is delivered to your address and signed for. 

We do not ship to the following regions:

  • 🚫 Russian Federation
  • 🚫 North Korea (DPRK)
  • Zero Risk: If the package is lost or damaged during transit, you are fully covered.

2. Trusted CarriersWe utilize trusted global carriers to ensure your package arrives safely. Depending on the item value and destination, we ship via:

  • FedEx International Priority (Express delivery for high-value items)
  • DHL Express (Express delivery for high-value items)
  • Registered Airmail (Secure standard delivery for select items/locations)

3. Processing TimeSince many of our gemstones are stored in secure vaults or require final certification checks, please allow 2-4 business days for us to prepare your order for shipment. Once shipped, delivery typically takes:

  • Express Courier (FedEx/DHL): 3-5 business days
  • Registered Airmail: 10-20 business days (depending on local customs)

4. Discreet PackagingTo ensure the safety of your gift and prevent theft, all orders are shipped in plain, unbranded packaging. There is no indication of "diamonds," "gems," or "jewelry" on the outside of the box.5. Signature RequiredFor security reasons, we require an adult signature upon delivery for all orders. We cannot ship to P.O. Boxes.6. Customs, Duties, and TaxesPlease note that for international orders (outside of our shipping origin), import duties, VAT, and local taxes are not included in the item price.

  • These charges are the responsibility of the buyer and are collected by the local customs authorities upon delivery.
  • We recommend checking with your country's customs office to determine what these additional costs will be.